Before Your Arrive - Trusted Primary & Urgent Care

NOVA Patient Care

Before Your Arrive

Richmond Hwy, Alexandria Kingstowne, Alexandria Old Town, Alexandria Crystal City, Arlington Pentagon City, Arlington Falls Church Woodbridge Haymarket Fredericksburg

Before You Arrive at Nova Patient Care

We’re excited to welcome you to Nova Patient Care! Whether you’re a new patient or returning for a visit, please review the following important details to ensure a smooth and efficient experience.

Get Started as a New Patient

We’re currently welcoming new patients into our practice! To get started:

Important: If you haven’t completed your forms online, you’ll need to fill them out at the clinic, including the Authorization and Consent for Treatment form.

Preparing for Your Appointment

Please confirm at least 24 hours in advance via our secure text or email reminders.

To minimize wait times, complete your pre-registration online before arriving. A secure link will be sent via text or email—simply follow the instructions to provide necessary details and health history.

Tip: Completing pre-registration in advance streamlines check-in and helps our team prepare for your visit!

To avoid delays in care, please arrive at least 15 minutes before your scheduled appointment to complete registration before meeting with your provider.

What to Bring to Your Appointment

Insurance Card (if applicable)
Valid Photo ID (driver’s license, passport, or government-issued ID)
List of Current Medications (including dosages)
Office Co-Pay (if required by insurance)
Any Previous Medical Records (lab results, imaging reports, treatment history, ER discharge papers)
Specialist Notes (if you’ve been referred or have ongoing specialist care)
Emergency Room Discharge Papers (if your visit follows an ER or urgent care visit)

Tip: Bringing these items ensures a seamless check-in process!

Running Late or Need to Reschedule?

If you’re running more than 5 minutes late, please call our office immediately. While we will do our best to accommodate you, wait times may apply, or we may need to reschedule to keep appointments running on time.

If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid a no-show fee.

Important: Repeated no-shows may affect your ability to schedule future appointments.

Finding the Right Location

Your appointment confirmation email or text will include the correct Nova Patient Care location for your visit. Double-check the address before heading out.